I contacted Bill at short notice to undertake some pre-emptive repairs at the end of my lease, as I was concerned about losing my bond. Bill provided an honest appraisal regarding the necessity of the works, but agreed to provide a quote and complete the repairs if they were subsequently requested.
This approach saved me a significant amount of money and I am very grateful to Bill for the honesty & integrity displayed. I would not hesitate to contact Bill & MCM in the future!